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Return Policy from Birdhouses 4U

If you are unable to find the answer to your question in the table listed below please feel free to contact us directly, we will make every attempt to email you as soon as possible
Thank you, the Staff of
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100% Money-Back Satisfaction Guarantee:

All of our products are covered by our 100% Money-Back Satisfaction Guarantee. If you are dissatisfied with any item you have purchased from us, you may return it within 30 days of its delivery for a full refund of the purchase price. Your return shipping cost (ground rate) will be refunded only if the return is due to our error. You must notify within five (5) days of your receipt of any damaged or defective merchandise.

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Returning an Order:

Before returning any article you must contact and request a Return Merchandise Authorization (RMA) number. This RMA number should be written conspicuously on the outside of the return shipment box. Click Here or call us direct at (800) 827-8201 to obtain your RMA number.

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Damaged or Defective Merchandise:

You may return an item, in its original undamaged condition, for a refund within 30 days of receiving it. All returns must be accompanied by the original packing slip. In order that we may better serve you and other customers, please tell us the specific reason for your dissatisfaction. Include a written note informing us whether you want the item exchanged or the purchase price refunded to you. (If you have received a damaged or defective item please read the section below titled "Damaged or Defective Merchandise.") All returned merchandise must be in "like new" condition with all included instruction sheets, certificates and warranties and in its original box. The item(s) should be returned in the same packaging material in which it was received to protect it from damage. We suggest using UPS or insured Parcel Post for your protection. After a return has been received, it will take 1-2 weeks to process. If you used a credit card, the refund will be credited to your account. If you paid by check or money order, a refund check will be mailed to you.

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Mark the package with the RMA number and ship to: - Returns
11411 S Fortuna Rd Suite 105
Yuma, AZ 85367

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Refunds and Credits:

Returns received in original condition and with the original package invoice will be processed within 60 days of receipt.

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